News

Mobility On-Request (MOR) Paratransit will be updating their ride booking system from March 15 to 22, 2025. During this period, the Automated Phone Line (IVR), YRT Ride OnDemand app and Ride On-Demand Booking System will be unavailable. To schedule a trip during this time, please call 1-866-744-1119. 

As part of the update, you will receive a new Rider Identification (ID) number. Your new ID number is included in the Spring edition of the MOR Newsletter which you should receive by the end of March...

Trip planning will be easier in January 2025! Soon you will be able to plan your entire trip, including the On-Request portions through the Transit App.

How will this new feature work?

Put your starting address and destination in the Transit app and it will find the best route for you, using bus routes and On-Request services. If your trip includes On-Request, there is now a direct link in the Transit App that will take you to the YRT On-Request app to book your trip.

What is On-Request?

On-Request is...

Ticket Vending Machines (TVM) allow travellers to purchase single fare tickets at terminals and vivastations throughout York Region. As of January 1, 2025, we will only accept exact cash payments at TVMs. Credit and debit cards will no longer be accepted as payment options at TVMs, however, you may continue to pay your fare using your credit or debit card at the PRESTO machines. For more information, please visit our Credit and Debit Card page.

On November 5, 2024,York Region Transit (YRT)e-tickets can be purchased through the PRESTO E-Tickets app. This allows travellers to purchase and use YRT e-tickets anywhere, anytime, through the convenience of their smartphones. The app is available in the App Store or Google Play.

E-tickets are a great option for occasional or group travellers with many benefits, including: